Data classification and handling policies establish a framework for categorizing data based on its sensitivity and importance. These policies dictate the appropriate methods for managing, accessing, and protecting data, ensuring compliance with legal and regulatory requirements. They help organizations safeguard sensitive information, prevent unauthorized access, and maintain data integrity throughout its lifecycle.

Data backup and recovery policies outline the procedures for creating copies of data to protect against loss or corruption and detail the steps to restore data in the event of a failure. These policies ensure data availability and continuity of operations by specifying the frequency of backups, storage locations, and recovery processes. They are essential for minimizing downtime and safeguarding critical information.

Data retention policies define the procedures and guidelines for storing and managing data over a specified period. They ensure compliance with legal, regulatory, and business requirements by outlining how long different types of data should be kept and when they should be archived or deleted. These policies help mitigate risks related to data breaches and optimize data management practices.

Legal compliance audits are systematic reviews conducted to ensure an organization adheres to applicable laws, regulations, and standards. These audits assess the effectiveness of compliance programs, identify areas of non-compliance, and recommend corrective actions. They help organizations mitigate legal risks, maintain regulatory adherence, and demonstrate their commitment to lawful and ethical practices.

Compliance with regulatory requirements involves adhering to laws, regulations, and guidelines relevant to an organization's industry. This ensures that the organization operates within legal boundaries and meets standards for data protection, privacy, and operational practices. Maintaining compliance helps avoid legal penalties, builds trust with stakeholders, and promotes ethical business conduct.

BitsIO internal systems access is restricted by stringent access control measures monitored and updated according to industry best practices on a regular basis. Access to internal systems is adherent to the principles of least privilege and separation of duties, subject to regular review by administrators, documented with clear rationales for provisioning and changes, and revoked according to strict termination policies.

We have a strong internal password policy that includes a requirement for MFA . Passwords are required to meet industry-leading complexity requirements and are stored in a company managed password manager.

BitsIO maintains a rigorously documented Incident Response Plan that serves as our predefined procedure for handling potential security incidents. This plan is systematically reviewed, tested, and approved by appropriate stakeholders on an annual basis to ensure readiness and effectiveness in responding to security incidents.

Personnel perform security and privacy awareness training on an annual basis. Topics covered include: Passwords, Mobile devices, Social Engineering, Physical security, Phishing etc.